What Our Valued Customers Say About Our Services
-
Ken Smith
We recently had two issues with our fifth wheel RV. A slide failure and a hydraulic jack failure. Both times I was able to call Great Adventure and in the case of the slide failure, Joel and Tanya were at our location within an hour and helped us get the slide operational again. In the case of the hydraulic jack issue, I was able to call them and they walked us though getting the jacks to stop falling when driving. Both times we worked with them it allowed us to get back on the road again. We would definitely work with them again.
-
LD
This RV Inspection team, Joel and Tanya, are professionals! They have excellent communication and follow up, both before and after the inspection. The inspection report provided exceeded our expectations. This team provided us all the information we needed to make a decision and successfully negotiate with the dealership! Even our dealership noted the professionalism of this team. Throughout the process, it was clear Joel and Tanya had our best interest as their top priority. We would recommend this team without hesitation!
-
Curtis Johnson
On time, on budget and great service. We highly recommend!
-
Jake Gordon
Hooked up my travel trailer for the first time after leaving it unwinterized in Michigan for a year and discovered that I had an exploded hot water heater and other plumbing issues! Luckily Joel was nearby and able to resolve all of my problems very quickly and professionally! Hopefully I won't need his services again but I would definitely call if I do...5 stars!
-
Tara Flint
Joel was in the park taking care of another customer when my dump valve failed for the black tank. He diagnosed the problem went to the closest RV parts store, came disassembled the entire valve repaired it in a timely matter. Very Professional and courteous, would absolutely recommend him!
-
Nancy Bonczyk
Joel came to us within a couple days of our first contact for a routine, preventive maintenance inspection. He got to work, reviewed and fixed everything we needed, and was very thorough in his work. Very fair pricing and efficient. Easy to work with. We recommend without hesitation!
-
Kit Vargas
Joel answered my call within 10 minutes of leaving him a message. Came over that afternoon, fixed my awning right on the spot. Super nice guy and I would definitely call him again if I have any issues.
-
Arlin Kirchevel
Great service. He drove to our location. He was on time, Took care of our problem. He accepted a credit card. That made it much easier. While working on our trailer another camper came by with a problem. He went to help them as soon as we had finished. I would recommend him to anyone.
-
Cozy In The Cloud
Joel was extremely professional and was able to help us with an issue with our hitch. Great communication and work. I would highly recommend!
-
John McCabe
Joel was quick to return my call and schedule an appointment to come to my camp site on a Holiday!!! He was quick to diagnose and repair a thermostat issue. While he was here, I asked for additional help with two more items. There was water leaking out from caulking on the roof at the ladder connections and an awning coming loose from the mounting track on the side wall. Again Joel made both repairs quickly. I found Joel on RVTAA Locator. I am so lucky I found him. Thanks Great Adventure RV repair!!!!
-
Debra Healy
Joel of Great Adventure RV Repair really came through for us. Highly recommend. The propane in our 2014 Phaeton was dropping rapidly even when not using. Joel happened to be staying at the same park as us and he quickly determined we had a bad regulator and hose. He went out of his way to find the parts and get it fixed before we left. It saved us so much time and hassle when he could come to our rig. It was clear he knew what he was doing. We’ll be checking his location if we need anything else in the future. We hope our travel paths will cross again.
-
Brent Tinker
I’m so glad he was in my trailer park. I called to have some work done and he came down to my trailer and talked to me in person. His work was top notch. Best people to deal with.
-
Terri Hentschel
Joel helped me with a generator that wasn’t too happy operating in cold damp and high altitude. He was timely, professional, friendly, fee reasonable and very easy to communicate with. Highly recommend!
-
David Michaels
Joel was knowledgeable and professional. Did a great job flushing my black and grey tanks. Both sensors now work properly. Unblocked my toilet and got us back on the road. Nice job!
-
William Johnson
Roof and awning repair completed promptly and efficiently. Roof repair completely stopped a significant leak. Awning was fixed in five minutes. Rates are reasonable. I would call him again if needed.
-
Jane Michaels
Joel did a great job repairing my RV. I had a plugged toilet that was repaired quickly and professionally, not a pleasant job. He was courteous and knowledgeable! I also had black and grey tanks flushed. He was prompt and got everything repaired properly. He even came out on a Saturday afternoon! Highly recommended for your RV repairs!
-
Chad Welmers
If you're looking for a reliable, dependable, knowledgeable RV tech. Stop looking and call Joel at Great Adventure RV Repair & Inspection.
-
Matt “Sators” Satorius
I reached out to Joel online to inquire about having an RV inspected that I was considering purchasing. The followup was a phone call with him and his wife to talk about how they go about the process as a couple. While they were not the cheapest option, I was optimistic that I was making a good choice moving forward with them. The detailed 250 page report solidified that feeling. The inspection was very thorough containing photos and videos, finding all kinds of little nicks to major safety issues. I am very thankful I chose Great Adventure and would recommend them for your RV needs!
-
Jennifer Bliss Alberts
We had an issue with our slide after something shifted in travel and got caught, causing us to snap off a tooth of the gear sprocket. Had a repair guy out yesterday and replace the part and refused to believe that the diag from lippert said was the actual problem, didn’t listen to me when raising a secondarily problem, so we broke another tooth of the new part.
Thank goodness that we saw Joel drive by with his number on his truck!! Joel came out today & fixed the underlying problem, validated my concern was in fact impacting the slide alignment, and told us exactly what we needed to do once the 2nd new part arrives. -
Michael Bailey
Joel was very conscious and prompt. He had to order parts, but was able to get us full power on our RV, while we waited on parts!
-
Luke Slade
Joel did an awesome job. He was prompt, thorough, and prices were fair. I would highly recommend him and absolutely use him in the future!
-
Brian Ralston
Joel did a great job changing out our pull handles with the electric dump valves for our black and two gray tanks. They work great and he cleaned everything up very nicely when he finished. Thank you.
-
Jim Peck
Great experience with Great Adventure RV Repair & Inspections. Joel is very knowledgeable and super efficient. He was able to get our slide out when it was stuck. He diagnosed the problem as being the slide controller, which was ordered on the spot. Great explanation of the problem, which we really appreciated. Would definitely recommend Joel at Great Adventure RV Repair & Inspections for any RV problems.
-
Gayle
Had a propane emergency alarm go off twice last night and 2 neighbors responded immediately. Joel, RV repairman, checked everything out and we rested comfortably for the night. Today, put the electric awning out for our first time and no problem. Went to retract and nothing. Contacted Joel who responded, assessed and got it unstuck. Joel advised us what it meant and what we could anticipate. He also took a photo of the supplier that we could contact when needed. Very satisfied and will look for Joel when needing another RV repairman and we suggest you give him a try also.
-
Kerry Roller
Met expectations. On time. Resolved issues. Easy to work with.
-
Scott Lee
Replaced the hydraulic leveler motor, pump and reservoir. Work was efficient and of good quality. I would recommend this business for your RV repairs.
-
Kevin Ramirez
Exceptional communication! Very professional and knowledgeable!! Highly recommend!
-
Julia Sager
Joel was a lifesaver- maybe literally.Moving across the US with my husband pulling our camper with our truck and me following in a minivan. Brake controller went out in the Black Hills of South Dakota. He came to our campsite, accurately diagnosed and repaired the problem, charged a very reasonable sum for his work, and absolutely saved the DAY!. Friendly, courteous, fair, competent - if you need help, he’s the guy to call. The Hero of our trip!
-
Michael Towe
Great Adventure did an amazing job with some recall work on our Brinkley 5th wheel. They also did a disc brake upgrade for us right at our campsite. Their attention to detail and customer satisfaction far exceeded our expectations. 10 out of 10 would recommend them!!
-
Rick Green
I want to give a huge shout out to Joel at Great Adventure RV repair and Inspections. We had a a slide issue with our Grand Design and was on the road to Custer SD. Knowing we were heading there I got on the RVTAA website and found Joel.
From the first conversation I knew we were going to be in good hands. Joels an expert and he knows what it takes to get things done and understands the restraints and frustrations of RV'ers when it comes to problems.
Knowledgeable, Friendly, Courteous, Professional. Joel went above and beyond the norm of every other RV tech I've ever had work on my RV. If you need anything this man can do it.
Thank you for all that you did. -
Janice Smith
Joel from Great Adventure RV went above and beyond to help us out. Had a bad valve stem issue on our Class A and even though tires are not his specialty he came out to Blue Bell campground in the rain, got the tire off our rig, took it to town to get repaired, brought it back and put it back on all in record time to get us back on the road. Thank you Joel for your professionalism and kindness in helping us out.